What Our Customers Say

“I had another exceptional experience with your company – one that I could never have imagined happening in this day and age.

At the one year mark of completed renovation, we had a few very minor touch up items in our kitchen. In addition, we had a good bit of caulk on our kitchen crown molding…..the result of an inexperienced painter sent to our house to do some caulking and touch up work. Lastly, we had a seam above our hood that was a bit unsightly (I think due to the hood being installed lower than the plan called for and thus a small, extra board installed). Knowing that the caulk on the molding would require special attention, I insisted that 1st Choice be engaged. Our contractor engaged Jim and Matt to come over, both of whom seemed happy to address both the minor and the other larger issues (caulk and area above the hood). Romero came out, did the minor touch-up items (and did a wonderful job), but felt like there was a better option for the hood than the materials he had. I checked in with Jim at that point, who sent Dave to take a look. Long story short, Dave not only successfully removed the caulk from the molding and re-caulked where needed, but he has build a panel to match the drawer fronts and installed it over the hood for a very finished and beautiful end result.

It isn’t very often than companies go above and beyond. In this case, it was more than that, given that the two major issues were not really your problems to solve. Yet, your team presented solutions and took charge and provided a customer experience right out of the 1950’s.

I am so grateful for the expertise of your team and their willingness to help us. We LOVE our new kitchen and bathrooms, LOVED each of our interactions with your teams, and are so very appreciative of this last interaction with 1st Choice. I’m your company’s biggest fan and intend to share my experience with anyone who will listen.”

–Melissa T.

Best showroom experience ever – couldn’t ask for better customer service.

–Chris B.

We loved our experience with 1st Choice. Amy brought our new bathroom to life with just the right piece! We were really struggling to find the right vanity and she gave us some great options to choose from. The whole experience from ordering to getting it installed was flawless! Highly recommend!

–Joanna R.

I would highly recommend 1st Choice. I have been in the building industry for over 30 years, and this company honestly makes my job easier. From scheduling, delivery, installation and final quality detailing, they make the process seamless, and their communication throughout the entire process exceeds expectations. I’m thankful to have them on my team.

–Mike D.

We worked with 1st choice for a new home build. I shared my ideas of what we needed to make the kitchen efficient and they provided solutions that matched our design and budget. We had them do our study with a full wall of built-in shelves since the kitchen was so beautiful.

–Laura W.

I’ve worked with a lot of cabinet companies over the years. This is by far the best one I have ever worked with for new construction. They care about their customers and meeting deadlines.

–Mark P.

We called 1st Choice Cabinets in Raleigh and were connected with Amy Nicholson. Immediately (despite odd circumstances) she went to work on our request.  We sold our old home and are living at a place where we couldn’t even print the contract out to sign. She printed it for us and mailed it to where we are staying!  She tracked down the right cabinet, the right pulls and moldings and worked with us to get what we wanted.  It was a small order but we were treated as if it were a million dollar order!  The shipping address because the new build isn’t complete yet,  will be our daughter’s house , we needed to have the paperwork sent to a friend’s where we are staying and the new construction site is yet another place….she stayed with our crazy story and made it work!

Moving, selling, being between homes is stressful, yet Amy’s sweet assuring voice and confidence really was a blessing during this time for us.  She seemed like it was a true joy to be doing the job she’s doing.

Oh, and we LOVE our cabinets already hanging in the new build! Can’t wait to move in.  When I look at the extra cabinets we install I will always remember how Amy made us feel in the sales process.  Thank you 1st Choice Cabinets!

– Valerie and Dan D.